Refund & Return Policy

Thank you for your purchase of our digital e-journal! Please read our policy carefully before completing your order.

Digital Products – All Sales Are Final

Due to the nature of digital downloads, we do not offer refunds, returns, or exchanges once the product has been purchased and delivered. Access to the e-journal is granted immediately upon checkout, and therefore it cannot be “returned.”

Download Issues?

If you experience technical problems downloading your file, please email us at Marshaya@givinggracecounseling.com. We’re happy to help resolve the issue and ensure you receive your product.

Duplicate Orders

If you accidentally purchase the same digital item more than once, please contact us within 7 days of purchase at Marshaya@givinggracecounseling.com with proof of the duplicate transaction. After verification, we’ll issue a refund for the duplicate.